This is a translation provided for convenience. The Spanish version is the binding one: in the event of any discrepancy between the two, the Spanish version prevails.
These terms govern use of the milacourt.com site and of the MilaCourt platform, both operated by PANAMILA LABS S.A. ("Panamila Labs", "we"), a company incorporated in the Republic of Panama. By using the site or the platform, you accept what follows.
1. What MilaCourt is
MilaCourt is an online platform for padel clubs that includes, depending on what has been contracted: a live scoreboard for the club's screens, tournament management, a player portal, a digital menu and QR-code ordering, an accessories shop, management of classes and coaches, court booking, memberships, reports and management alerts.
MilaCourt can integrate with third-party systems the club already uses. Those integrations depend on services we do not control, and their availability may change.
2. Who may use it
The platform is contracted by clubs or organisations. Each club receives its own space, reachable at its own address. Whoever accepts these terms on behalf of a club represents that they have authority to bind it.
Players access the portal by invitation from their club and under that club's administration.
3. Accounts and access
Players sign in with a single-use code sent to their registered email address. It is each person's responsibility to keep control of their email account and to notify their club of any unauthorised use.
The club is responsible for administering its staff's permissions and for removing access for anyone who stops working with it.
4. The club's responsibilities
- Entering accurate information and keeping it up to date, including prices, menus and availability.
- Having the legal basis required to handle the data of its players, members and staff, and giving them the corresponding privacy information.
- Complying with the rules applicable to its activity, including consumer, health, tax, and food and beverage regulations.
- Using the platform without infringing third-party rights or the law.
5. Club content
The club retains ownership of the content and data it uploads (logo, photos, menus, results, its players' information). It grants us a limited licence to host, process and display them for the sole purpose of providing the service.
6. MilaCourt's intellectual property
The software, the MilaCourt brand, its logo and everything that makes up the platform are the property of Panamila Labs. The contract grants a right of use, not a transfer of ownership. Copying, decompiling, reselling or creating derivative works of the platform without our written authorisation is not permitted.
White-label features let the club display its own identity, but they do not transfer any rights over the software.
7. Acceptable use
The following is not permitted:
- Attempting to breach security or access another club's data.
- Deliberately overloading the infrastructure, or reverse engineering the service.
- Uploading unlawful or defamatory content, or content that infringes the rights of others.
- Using the platform to send unsolicited communications.
We may suspend access in the event of a serious breach, notifying the club unless urgency prevents it.
8. Payments
Commercial terms, duration and payment method are agreed in writing with each club in its contract or commercial proposal. This site does not publish prices and does not constitute an offer.
Any charges the club makes to its players for memberships, classes, food and drink or entries are a relationship between the club and those people. Panamila Labs is not a party to that relationship.
9. Service availability
We work to keep the platform available, but there may be interruptions due to maintenance, third-party failures or causes outside our control. Where maintenance is scheduled, we will give reasonable advance notice.
10. Third-party services
Integrations with booking platforms, calendars, points of sale and video services are additionally governed by those providers' terms. We are not liable for changes, failures or discontinuation of third-party services. Any mention of those brands is for identification only and implies no association or endorsement.
11. Warranties
The platform is provided "as is" and "as available". To the extent permitted by law, we give no implied warranties of merchantability or fitness for a particular purpose. We do not warrant that the service will be error-free or uninterrupted.
12. Limitation of liability
To the maximum extent permitted by applicable law, Panamila Labs will not be liable for indirect or incidental damages, loss of profit or loss of data. Our total aggregate liability to the club will not exceed the amount actually paid by that club in the twelve months preceding the event giving rise to the claim.
13. Indemnity
The club will hold us harmless against third-party claims arising from the content it uploads, from its use of the platform in breach of these terms, or from failure to meet its legal obligations towards its players.
14. Termination
Either party may end the relationship as agreed in the contract. On termination, access to the platform ceases. The club may request an export of its data within the following 30 days; after that period, we delete or anonymise it in accordance with the privacy policy.
15. Changes to these terms
We may update them. We will publish the new version here with its date, and if the change is substantial we will notify clubs with reasonable advance notice. Continuing to use the platform after it takes effect means accepting the new version.
16. Governing law and jurisdiction
These terms are governed by the laws of the Republic of Panama. Any dispute will be submitted to the competent courts of Panama City, with the parties waiving any other venue.
17. Contact
PANAMILA LABS S.A. — Panama
info@panamila.com